About Luma & privacy
Luma is an AI assistant built by Camera Butter and partially powered by OpenAI. Conversations may be stored and reviewed to improve Luma and diagnose problems. An anonymous browser identifier may be stored on your device so we can understand repeat usage without identifying you personally. Please don’t enter sensitive personal information into the normal chat. Order lookups use a separate form; the email address and order number submitted there are used to find that order and are not added to the normal Luma conversation. Luma can make mistakes, so verify important information.
You can report inaccurate answers using the link below each response.
Hi, I’m Luma.
I can help with action cameras, filters, drone imaging, settings, footage problems, and Camera Butter order and shipping questions.
BETA
Luma is in beta
Luma is still being improved. It can help with Camera Butter products, camera settings, and technical questions, but it can occasionally make mistakes. Please double-check important information.
Built for action-camera, drone, and compact-camera shooting, Luma combines AI reasoning with Camera Butter’s technical knowledge, current information, and purpose-built tools.
Things you can try asking it about:
- choosing camera settings or ND filter for a particular activity or situation
- details about your order status
- diagnosing smeary, jittery or otherwise strange-looking footage
- shutter speed, frame rate, stabilization, ISO and motion blur
- shooting techniques, editing and how to approach a particular type of footage
- understanding camera and imaging concepts
- Camera Butter products and compatibility, when relevant
Help us improve Luma
Ask the questions you actually need answered. You can follow up, clarify what you mean, or ask about a different situation.
If an answer seems wrong, confusing, incomplete or just not very useful, please click Report under the answer.
Have other feedback about Luma? Email us at info@camerabutter.com.
Shared Luma conversation
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Continue this conversation to start your own copy.
You can ask me things like: